Frequently Asked Questions

Debt Manager Professional is a powerful debt-reduction system designed specifically for financial counselors and money coaches who work one-on-one with clients. It gives professionals a clear, data-driven way to build, manage, and track personalized repayment plans that help clients become debt-free faster — often in half the time conventional methods take.

At its core, Debt Manager Professional takes the guesswork out of creating payoff strategies. After entering each client's debts, the software analyzes the entire picture — balances, interest rates, and payments — and instantly generates a month-by-month repayment schedule. This schedule shows exactly how much to pay each creditor, when to adjust payments, and how soon the client will be out of debt.

Beyond simple math, Debt Manager Professional is designed to build confidence and trust. Clients can see their progress unfold in clear reports and charts, reinforcing that their hard work is paying off. Counselors can experiment with "what-if" scenarios, explore accelerated payment options, and demonstrate the financial impact of every decision — all without a spreadsheet in sight.

Debt Manager Professional also includes built-in tools for loan and investment analysis, giving counselors everything they need to help clients move from surviving to thriving financially. Whether used in a nonprofit counseling center, a private coaching practice, or an educational program, Debt Manager Professional turns complex financial data into simple, actionable plans that inspire real change.

Pledge Money is the amount of extra money a client can consistently contribute toward their debt repayment plan each month. It's the "accelerator" that speeds up debt elimination. The more Pledge Money a client can apply, the faster their debts will be paid off—and the more interest they will save over the life of the plan.

However, it's important to note that Pledge Money is optional. Even without it, Debt Manager Professional will still create an efficient repayment plan that works with the client's existing budget.

How Pledge Money Works

Debt Manager Professional uses each client's selected Payoff Strategy (for example, Highest Interest First or Smallest Balance First) to determine the order in which creditors are paid off.

Each month, the client's minimum payments are applied to all creditors. The Pledge Money is then added to the creditor with the highest repayment priority—Creditor #1. This creditor continues to receive the extra payment until their balance reaches zero.

Once Creditor #1 is paid off, Debt Manager Professional automatically redirects that payment—along with the original Pledge Money—to Creditor #2. This creates a powerful "snowball effect" that grows with each payoff, accelerating the entire plan

The process continues until every creditor is paid in full. By the time the final creditor is being paid, all of the client's available funds are focused on that single account, allowing the debt to disappear remarkably fast.

That's perfectly fine — Debt Manager Professional still works, even when a client can't contribute any extra funds at the start of the plan.

Here's why: the system automatically creates its own momentum as creditors are paid off. Let's say a client begins with four creditors. Each one receives their minimum monthly payment. When Creditor #1 is paid off, the payment that was going to that account is automatically redirected to Creditor #2. The others continue to receive their regular payments.

When Creditor #2 is paid off, both its payment and the former payment from Creditor #1 are added to Creditor #3. This process continues until only the final creditor remains — and at that point, all available money is focused on that single account.

In other words, even without extra funds at the beginning, the plan naturally builds its own Pledge Money over time. Each payoff increases the amount applied to the next creditor, speeding up the process and helping the client reach debt freedom faster than they ever thought possible

With Debt Manager Professional, you can easily customize printed reports to display your company or agency name, and other identifying information. This feature helps counselors and financial coaches present polished, branded reports to clients during review sessions or workshops

All report customization is handled through the Report Builder tool included in Debt Manager Professional. The Report Builder lets you modify report headers, adjust layouts, and include your organization's contact details so every report reflects your brand identity.

If you're using the evaluation copy, these customization features are disabled. To unlock them, simply install the full licensed version of Debt Manager Professional available at https://www.zilchworks.com.

Once activated, your company name and branding will automatically appear on all printed and exported reports generated within Debt Manager Professional.

Yes — if you are the licensed user, you may install Debt Manager Professional on both your work computer and your laptop, as long as you are the only person using it.

Think of your license like a book: you can take it with you, but two people can't read it at the same time. In the same way, the software can't be used on more than one computer simultaneously.

This allows counselors and coaches to work from their office or remotely without needing a second license &mdash provided the same person is using both installations.

Organizations that need multiple counselors to use Debt Manager Professional at the same time will need to purchase individual licenses or a site license to cover all users.